Issue and Crisis Management & Communication Intelligence
Issue and Crisis Management: we monitor the blogosphere for potential issues, prevent issues from escalating into a crisis, isolate a crisis from spreading, engage and manage issues and crisis timely and accurately.
Communication Intelligence: we keep track of your key stakeholders such as competitors, industry, regulators etc. and monitor their activities and development in the digital world, including PR campaigns, advertising, blogs and web activities.
This product aims to build strong relationships with your key stakeholders and monitor developing issues in the Internet. With digital media, issues and crisis are harder and harder to isolate and contain. An issue that hits your operation in another area/country will affect your operation here in Indonesia, vice versa. This service aims to minimize your potential threat and stop them from escalating timely and accurately, by ways of monitoring issues regarding your business, industry and competitors in the Internet. Here at Interactive Digital PR, we engage your key stakeholders and the media and get the message out unfiltered and creating a mutual dialogue and understanding by maximizing the full potential of digital media.
Because the internet is fast and easy, people become their own reporters, editors, publishers and readers. Anybody can write about anything, anytime they want and be read by people all over the world. News about an event is posted in the internet the instant it happens. The most notorious case of how the power of the internet can ruin someone’s reputation in Indonesia is Yahya Zaini and Maria Eva.
Here at People Interactive Digital PR, we engage your key stakeholders and the media and get the message out unfiltered and creating a mutual dialogue and understanding. We do this by monitoring the blogosphere for potential issues, preventing issues from escalating into a crisis, isolating a crisis from spreading, engaging and managing issues and crisis timely and accurately.